Gaming Solutions
Pokie Call
Cost-Effective Service Solution for Small Venues
Enhance customer service with Pokie Call, a simple and effective wireless solution that connects gaming attendants directly to customers, improving response times and overall service without requiring a Gaming Loyalty system.
Your New Level of Service and Efficiency
Instant Communication Between Customers and Staff
With Pokie Call, customers can press a Service Button on the side of a poker machine, immediately notifying gaming staff of their request. This real-time communication helps improve service speed and customer satisfaction.
No Loyalty System Required
Designed for venues that don't use Gaming Loyalty systems, Pokie Call offers direct communication via pagers, making it an ideal solution for a streamlined service experience.
Alpha-Numeric Messaging for Clarity
Gaming attendants receive clear, detailed messages specifying the type of request and the exact poker machine, ensuring no confusion and reducing response times.
Improve Staff Awareness and Machine Uptime
With direct notifications, staff are more aware of customer needs, leading to faster responses and reduced machine downtime—creating a smoother gaming experience for patrons.
Thriving venues rely on Pokie Call to enhance service levels.
Now it’s your turn.
Enhanced Operational Flexibility
Real-Time Communication
Receive immediate alerts on pagers, allowing attendants to quickly address customer requests and improve overall service levels.
Supports Up to 999 Machines
Pokie Call covers your entire gaming floor, supporting up to 999 machines, ensuring no customer request is missed.
Superior 100mW Transmitter
Enjoy high-quality, in-building coverage and long-range communication with the powerful 100mW transmitter, ensuring messages are received reliably.
Comprehensive Reporting
Benefit from complete training and ongoing support, ensuring your team is equipped to make the most of the Pokie Call system.
All-Inclusive Managed Services:
No Upfront Costs
Incorporate Pokie Call effortlessly into your managed services package, giving your venue the tools to enhance communication—all without any upfront costs.
Start today with zero upfront investment and enhance your service experience.
Lifetime Premium Warranty
Get complete coverage for the life of your Agreement, including even the most unlikely mishaps.
Fixed, Tax-Deductible Fees
Keep your finances predictable with a fixed monthly or quarterly costs that’s Guaranteed and fully tax-deductible.
Regular Service & Upgrades
Stay ahead with system upgrades at regular intervals, ensuring your technology is always reliable.
No Hidden Costs
Enjoy transparent pricing with no bill shock or freight charges on equipment services and replacements.
Rapid Replacements
Expert Recommendations
Frequently asked questions
Pokie Call operates independently of loyalty systems, allowing staff to receive customer requests directly through pagers.
Clarify which devices (pagers, phones, etc.) can be used to receive customer requests via the Pokie Call system.
Explain how real-time alerts and direct communication reduce wait times and ensure faster service, keeping machines in use.
Detail how Pokie Call improves the customer experience by ensuring faster, more efficient responses from gaming staff.
Take control of your venue’s service experience with Pokie Call
Contact us today and discover how BTG’s gaming technology solutions can engage your customers and enhance your venue’s performance.
