Gaming Solutions
Connect Gaming
Premium Communication Solution for Operational Excellence
Don’t let unreliable communication systems hold your venue back.
Connect Gaming utilises advanced communication technology to enhance customer experience, optimise staff performance, and make your operation run smoothly and efficiently.
Custom-fit for your venue—choose your solution, streamline your operations.
Enhanced Customer Experiences
Deliver faster, more efficient service that keeps customers satisfied and returning to your venue.
Optimised Staff Performance
Improve your staff productivity with real-time data and insights, ensuring your team works together seamlessly.
Increased Operational Efficiency
Streamline your workflows and reduce downtime by ensuring the right staff are in the right place at the right time.
Improved Decision-Making
Access actionable insights that allow you to make smarter, data-driven decisions to enhance service and operations.
Top venues are using BTG's Managed Services to streamline operations.
Now it’s your turn.
State-of-the-Art Technology for Maximum Operational Efficiency
Live Dashboard Monitoring
Gain real-time visibility into staff performance, task assignments, and customer service levels, allowing you to make immediate adjustments for smoother operations.
Customisable Service Levels and Task Prioritisation
Tailor your service priorities and response times to meet your venue’s needs, giving you control over workflows and ensuring tasks are completed efficiently.
Multi-Device Compatibility
Support staff communication with smartphones, smartwatches, pagers, and two-way radios, ensuring notifications are received quickly and keeping your team responsive, no matter where they are.
Comprehensive Reporting System
Access over 60 detailed reports on performance metrics, response times, and operational efficiency, enabling you to make data-driven decisions to optimise your venue's performance.
All-Inclusive Managed Services:
No Upfront Costs
Include Connect Gaming Pro into a new or your existing managed services package, giving your venue all the tools to grow and succeed.
Start transforming your operations today—with zero upfront costs.
Lifetime Premium Warranty
Get complete coverage for the life of your Agreement, including even the most unlikely mishaps.
Fixed, Tax-Deductible Fees
Keep your finances predictable with a fixed monthly or quarterly costs that’s Guaranteed and fully tax-deductible.
Regular Service & Upgrades
Stay ahead with system upgrades at regular intervals, ensuring your technology is always reliable.
No Hidden Costs
Enjoy transparent pricing with no bill shock or freight charges on equipment services and replacements.
Rapid Replacements
Expert Recommendations
Frequently asked questions
Connect Gaming Pro seamlessly integrates with your current systems, including ALL Loyalty programs, POS, Facial Recognition, and Third party systems, ensuring compatibility and increased customer service levels to your operations.
Connect Gaming Pro supports smartphones, smartwatches, pagers, and two-way radios, offering flexibility to fit your venue’s existing infrastructure.
By providing real-time alerts and faster response times, Connect Gaming Pro ensures efficient service, enhancing guest satisfaction and improving overall customer experience.
Yes, you can easily customise service levels and set task priorities based on your venue’s unique needs, ensuring optimal service and faster responses.
Connect Gaming Pro offers over 60 detailed reports, providing insights on staff performance, response times, busy areas, and more, allowing for data-driven decision-making.
Yes, training is provided to ensure your team can quickly and easily adopt the system, optimising its full potential from day one.
Connect Gaming Pro streamlines workflows with real-time data, ensuring staff are always in sync, leading to improved performance and accountability.
Take control of your customer experience with BTG Gaming Connect
Contact us today and discover how BTG’s gaming technology solutions can engage your customers and enhance your venue’s performance.
