Gaming Solutions

BTG Service Alert

Cost-Effective Service Solution for Small Venues

BTG Service Alert is a simple yet powerful solution for small venues, ensuring your staff is always in sync and can respond to guest needs quickly.

 Designed to work independently of gaming loyalty systems, Service Alert keeps things efficient without adding extra infrastructure—letting your team focus on what matters: delivering exceptional service.

Tailored to Small Venues, Big on Efficiency

Faster Guest Response Times

Keep your staff instantly notified of guest requests, ensuring quick and efficient service.

Improved Staff Productivity

Service Alert helps streamline workflows, enabling staff to stay organised and respond more effectively to guest needs.

Cost-Saving Solution

Efficient service without added infrastructure lowers operational costs and helps boost your venue's profitability.

Perfect for Small Venues

Designed specifically for smaller venues, Service Alert simplifies communication and delivers big results with minimal setup.

High-performing small venues are using BTG Service Alert to streamline operations and deliver faster, more responsive service.

Now it’s your turn.

Enhanced Operational Flexibility

Independent from Loyalty Systems

Operates without reliance on complex loyalty systems, making it ideal for smaller venues.

Real-Time Alerts

Instantly notify staff of guest requests via mobile devices or pagers, improving service response times.

Scalable Design

Easily adapts to your venue’s size and needs, ensuring flexibility as your operation grows.

Comprehensive Reporting

Access over 60 reporting options to track performance, assess service quality, and make data-driven decisions.

All-Inclusive Managed Services:
No Upfront Costs

Incorporate BTG Service Alert into your managed services package, giving your venue the tools to enhance guest service without any upfront costs. Start today and see how streamlined operations can make a world of difference.

Lifetime Premium Warranty

Get complete coverage for the life of your Agreement, including even the most unlikely mishaps.

Fixed, Tax-Deductible Fees

Keep your finances predictable with a fixed monthly or quarterly costs that’s Guaranteed and fully tax-deductible.

Regular Service & Upgrades

Stay ahead with system upgrades at regular intervals, ensuring your technology is always reliable.

No Hidden Costs

Enjoy transparent pricing with no bill shock or freight charges on equipment services and replacements.

Rapid Replacements

Keep downtime to a minimum with advance replacements whenever needed, at no extra cost.

Expert Recommendations

Tell us your problem and we’ll find the right products to solve it without you needing to research yourself

Frequently asked questions

BTG Service Alert uses its own alert system to notify staff without the need for loyalty systems, allowing venues to streamline service without additional infrastructure.

By enabling staff to respond to requests instantly and ensuring efficient communication, Service Alert reduces wait times and improves guest satisfaction.

Yes, Service Alert is specifically designed for small to medium venues, offering all the benefits of larger systems without the need for complex setups or loyalty programs.

You can access over 60 different reporting options to track service levels, monitor staff performance, and identify opportunities to improve your venue’s operations.

Yes, Service Alert allows you to prioritise high-value guests, ensuring they receive the top-tier service they expect during peak periods.

Take control of your venue’s service efficiency with BTG Service Alert

Contact us today and discover how BTG’s gaming technology solutions can engage your customers and enhance your venue’s performance.