Food & Beverage

Waiter Call System

Improve service speed, operational flow, and customer satisfaction.

Silently notify waiters and runners when food orders are ready, eliminating delays and ensuring hot food reaches customers quickly.

This system improves service speed and reduces cold food complaints, enhancing the overall dining experience.

What you get with BTG Server/Waiter Call

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Seamless Communication

Notify staff discreetly when orders are ready, reducing noise and ensuring efficient service.

Reduced Wait Times

Improve service speed by alerting staff as soon as orders are prepared, ensuring hot food is delivered promptly.

Durable Design

Our pagers are built to last, with waterproof and impact-resistant features for high-traffic environments.

Customisable Messaging

Personalise your paging system with custom alerts and notifications to meet the specific needs of your venue.

Lifetime Warranty

No long-term contracts, making it a risk-free addition to your venue.

Top venues are using BTG's Server & Waiter Call systems to transform their operations

Now it’s your turn.

Explore Our Server/Waiter Call Systems

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Server Paging System – 6 Pager Kit

Boost communication between kitchen and staff with discreet vibration alerts, rechargeable pagers, and task-specific messaging. Quiet and efficient, this system ensures no missed calls and a more relaxed atmosphere for your guests and staff.

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Server Paging System – 12 Pager Kit

This system includes 12 rechargeable pagers and a durable design that enhances communication and service efficiency. Featuring a simultaneous page-all function and strong vibration alerts, it’s perfect for busy kitchens and dining areas.

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TRACKSTAFF V3 PLUS

TrackStaff V3 Plus is a customisable communication system that allows personalised messages to be sent directly to staff pagers from any PC. With stackable racks of 20 pagers and a durable, waterproof design, it’s ideal for both staff-to-staff and staff-to-customer communication.

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Waiter Call 5 Button Alert

A low-cost solution with five wearable watches and a transmitter, allowing silent communication between staff. Messages are displayed up to 44 characters, ensuring effective communication in a busy environment.

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Mini Server Call 4 Button Alert

Compact and efficient, this system features four wearable watches and buttons. Its waterproof design and 44-character message capacity make it ideal for busy restaurants looking to streamline communication.

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V3 TrackStaff Pager

Designed for demanding environments, the V3 TrackStaff Pager features strong vibrations and an easy plug-and-play setup. It also includes a manager pager that alerts supervisors if a page is not attended to quickly.

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BMTX 1000 Transmitter

A high-power transmitter providing ultra-long range communication. Easy to integrate into existing systems, it ensures reliable, clear communication between kitchen and wait staff.

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BMTX 500 Transmitter

A versatile, lower-power transmitter designed for venues with a smaller footprint. It offers up to 100m range and supports seamless communication in compact environments.

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SC-16 Waiter Transmitter

This transmitter features 18 push buttons and can page up to 16 waiters plus 2 managers. With a 1000m range, the SC-16 enhances communication in large restaurants, ensuring staff efficiency and timely service.

All-Inclusive Managed Services:
No Upfront Costs

Incorporate BTG’s Server/Waiter Call systems into your managed services, providing your team with reliable communication tools without any upfront costs.

Start today with zero upfront investment and improve your guest experience.

Lifetime Premium Warranty

Get complete coverage for the life of your Agreement, including even the most unlikely mishaps.

Fixed, Tax-Deductible Fees

Keep your finances predictable with a fixed monthly or quarterly costs that’s Guaranteed and fully tax-deductible.

Regular Service & Upgrades

Stay ahead with system upgrades at regular intervals, ensuring your technology is always reliable.

No Hidden Costs

Enjoy transparent pricing with no bill shock or freight charges on equipment services and replacements.

Rapid Replacements

Keep downtime to a minimum with advance replacements whenever needed, at no extra cost.

Expert Recommendations

Tell us your problem and we’ll find the right products to solve it without you needing to research yourself

Frequently asked questions

Our Systems are designed to increase server / Waiters to spend more time on the floor with your customers, rather than wasted trips back & forth to the kitchen. Silently alerting Server / Waiters / Runners eliminated cold food complaints and provides a better customer service experience. No more bells and yelling for pick up from the kitchen

Yes! Many of our systems allow you to send personalised messages through alphanumeric pagers or integrate with PCs for customised messaging.

Absolutely. Our Server/Waiter Call systems are designed for easy plug-and-play setup, so you can get started quickly without any complex installation.

Yes, BTG’s Server/Waiter Call systems are flexible and modular, allowing you to add or remove devices as needed to accommodate changes in your restaurant’s layout or service requirements.

No, BTG’s Server/Waiter Call systems operate using radio frequency (RF) technology, which means there is no need for an internet connection. This standalone system is designed to be easy to install and does not rely on additional infrastructure.

No extensive training is needed. The BTG system is designed with an intuitive interface that requires minimal instruction, making it easy for your team to start using it effectively right away. This reduces the learning curve and ensures staff can focus on providing excellent service.

The system provides insights into staff efficiency, such as response times and completed tasks. Managers can use this data to better allocate resources, optimise shift schedules, and ensure all customer service requests are handled promptly, ultimately reducing unnecessary movement and improving operational control.

Yes, the BTG Server/Waiter Call system features strong vibration alerts and long-range communication (up to 1000 metres), ensuring that alerts are received clearly even in large or noisy environments. This helps maintain smooth service without the need for verbal communication or visual signals.

You get lifetime technical support and no long-term contracts, ensuring a risk-free addition to your venue.

Our systems come with a lifetime warranty and no long-term contracts, making it a risk-free addition to your venue.

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Ready to enrich your venue's service efficiency with Server/Waiter Call?

Contact us today and find out how BTG’s Food & Beverage solutions can transform your operations